Effective Date: September 6th, 2025

Sisikemi Beauty (“we,” “us,” “our”) values the trust of our customers and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose your information in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Quebec privacy laws (Law 25).

1. Information We Collect

We may collect the following information when you shop on our website or interact with us:

  • Name, billing/shipping address, email, and phone number.
  • Payment information (processed securely through third-party providers; we do not store full credit card details).
  • Purchase history and account preferences.
  • Technical data such as IP address, browser type, and cookies (for website functionality and analytics).

2. How We Use Your Information

We use personal information to:

  • Process and fulfill orders.
  • Provide customer support.
  • Send order confirmations and delivery updates.
  • Improve our website, products, and services.
  • With your consent, send marketing communications (email/SMS). You may withdraw consent at any time.

3. Sharing of Information

We do not sell your personal data. We may share information only with:

  • Payment processors (e.g., PayPal, Stripe, Shopify Payments).
  • Shipping carriers (e.g., Canada Post, FedEx, UPS).
  • Service providers who help operate our website and marketing.

All third parties are bound by confidentiality and data protection agreements.

4. Data Retention

We retain your information only as long as necessary for the purposes outlined, or as required by law.

5. Your Rights

You have the right to:

  • Access and request a copy of your personal data.
  • Correct or update inaccurate information.
  • Withdraw consent for marketing communications.
  • Request deletion of your information, subject to legal retention requirements.

To exercise these rights, contact us at: contact@sisikemibeauty.com

6. Cookies & Tracking

Our website uses cookies for functionality and analytics. You may disable cookies through your browser settings, but some features may not function properly.

7. Security

We implement reasonable physical, technical, and administrative safeguards to protect your information.

8. Contact

For questions or concerns about privacy, please contact:
Sisikemi Beauty
Montreal, Quebec, Canada
Email: contact@sisikemibeauty.com